Enquiries: +64 9-9300789
Admissions: international@kiwi.ac.nz
Student Support: admin@kiwi.ac.nz
We are a Private Training Establishment (PTE) established in 1992 and based in Albany on the North Shore of Auckland New Zealand.
The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021
Kiwi College of New Zealand has been a signatory to The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 (“the Code”) since 2019. A copy of the Code is available from the New Zealand Qualifications Authority website. The Code provides the framework to support the wellbeing and safety of tertiary and international students.
The Code advises that if you have a concern about how your education provider or agent is treating you, you should first contact your provider and follow their formal complaints process. More information is available in the Student Handbook.
☆ Code Summary for Tertiary Learners
Know the Code for International Learners
Know the Code – Student Voice
For Videos explaining the Code check out Know the Code here.
All translations can be found here.
All student fees are held in the Public Trust’s student trust account and paid by Public Trust to the college throughout the duration of your study.
For further information visit Public Trust
The refund policy is in accordance with the Education and Training Act 2022. Full information is available in the Student Handbook.
For students in programmes over three months, Kiwi College will deduct up to 25% of the fees paid if the student withdraws within the first ten working days of the programme. Thereafter, fees paid are non-refundable.
For students in courses longer than five weeks, but shorter than three months, Kiwi College will deduct up to 25% of the fees paid if the student withdraws within the first five working days of the course. Thereafter, fees paid are non-refundable.
For students in courses longer than two days, but shorter than five weeks, Kiwi College will deduct up to 50% of the fees paid if the student withdraws within the first two working days of the course. Thereafter, fees paid are non-refundable.
The Code advises that if you have a concern about how your education provider or agent is treating you, you should first contact your provider and follow their formal complaints process. More information is available in the Student Handbook.